If you check on device manager and the fingerprint scanner doesn’t appear and you have a device with question marks, you need to download and install the drivers. Install fingerprint sensor drivers Goodix Fingerprint error code 45 in device manager Yeah I know hey, annoying windows updatesĭevice manager was showing the fingerprint scanner but the device was marked with a question mark A windows update had messed up the fingerprint drivers somehow. I had to manual type in the password to log in to the computer.įortunately I discovered the issue was with with the drivers after checking device manager. I had the same issue on the Dell XPS 15 9570, the fingerprint sensor just stopped working. The culprit in most cases is a windows update As with all things tech it may stop working.
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